Privacy Policy

This Privacy Policy explains how Angaza Center collects, uses, stores, shares, and protects personal data in connection with the website, applications, info sessions, admissions, teaching delivery, certifications, payments, and learner support. 

Scope and general principles

  • This policy applies to personal data collected through the website, forms, events, admissions, classes, assessments, certificates, support channels, and related communications.
  • Angaza Center aims to process personal data lawfully, fairly, transparently, and in a way that respects privacy, dignity, and data security.
  • Where a learner is under 18, parental or guardian involvement may be required for enrolment, consent, or the exercise of rights, depending on age and local legal requirements.

Information we may collect

  • Identity and contact details, such as name, phone number, email address, school or organisation, and location information relevant to programme delivery.
  • Admissions and learner information, such as applications, course choice, attendance, assessment records, projects, and certificate records.
  • Billing and transaction information, including payer details, receipts, scholarships, discounts, and refund records.
  • Technical and website information, such as browser or device details, IP address, cookies, analytics identifiers, and site usage where such tools are enabled.
  • Media and communications information, such as webinar registrations, support requests, testimonials, photos, or videos where consent or another valid basis applies.

Why we use personal data

  • To administer enquiries, admissions, enrolment, schedules, teaching delivery, assessments, certificates, and learner support.
  • To process payments, apply scholarships or partner support, manage refunds, and keep financial records.
  • To communicate about admissions, schedules, changes, events, guest lectures, safeguarding concerns, and academic matters.
  • To protect learners, staff, visitors, and systems, including cyber hygiene, fraud prevention, and security monitoring.
  • To improve the website, programmes, learner experience, and service design.

How we collect data

  • Directly from you, for example when you apply, register, attend an event, submit a form, make payment, or participate in a programme.
  • From a parent, guardian, school, sponsor, or partner where they are lawfully acting on your behalf or supporting your participation.
  • Automatically through website technologies where cookies, analytics tools, or server logs are enabled.

Sharing personal data

  • We may share limited personal data with service providers that support hosting, payments, communication tools, analytics, learning systems, cloud services, or certification logistics under appropriate safeguards.
  • We may share limited information with schools, sponsors, scholarship partners, employers, or parents or guardians where necessary for lawful participation, support, or verification.
  • We may disclose information where required by law, regulation, court order, audit, safeguarding need, or where necessary to protect rights, safety, or systems.
  • We do not sell personal data.

Retention and security

  • We retain personal data only for as long as reasonably necessary for programme delivery, record-keeping, safeguarding, quality assurance, legal compliance, or dispute resolution.
  • Angaza Center aims to maintain reasonable organisational and technical safeguards, such as access controls, password protection, limited sharing, role-based access, and incident response practices.
  • No method of transmission or storage is completely risk-free, however, we take proportionate steps to reduce risk and respond to suspected misuse or breach.

Your rights

  • Depending on the applicable law, you may have rights to be informed, access your personal data, request correction, object to some processing, request deletion or restriction in some circumstances, or withdraw consent where consent is the basis of processing.
  • Requests should be sent to the contact listed in this policy. We may request enough information to verify identity before acting on a request.

Children and minors

  • Where programmes involve minors, Angaza Center should use age-appropriate notices and involve a parent or guardian where appropriate.
  • Photos, testimonials, and any public-facing use of a minor’s information should only be used with appropriate consent and internal approval.

Changes to this policy

We may update this policy from time to time. The website should display the current version and effective date.